No, Not All Motorcycles Arrive Disassembled. Here Are the Details :

• Street-Legal Motorcycles

→ They arrive fully assembled and ready to ride, as required by law.

• Non-Street-Legal Motorcycles

→ They arrive fully assembled and ready to ride. However, upon request, they can be delivered in a crate.

In case of delivery in a crate (only on request for the non-street-legal version), the assembly is very simple, and the tools are provided. We can also help by sending you a video tutorial on how to assemble the motorcycle.

Hyper Bee models are equipped with hybrid tires, suitable for both trails and roads.

Light Bee models are equipped with hybrid tires, suitable for both trails and roads.

Ultra Bee T models are equipped with hybrid tires, suitable for both trails and roads.

Les modèles Ultra Bee R sont équipés de pneus routes, adaptés aussi bien en ville ou vos escapades sur des routes secondaires.

Storm Bee models are equipped with hybrid tires, suitable for both trails and roads.

• Hyper Bee : White, Black, Yellow, Green
• Light Bee : Black, Gray, Purple, Blue
• Ultra Bee : Black
• Storm Bee : White/Yellow

Yes, we can provide the plate holder, but we do not perform the installation.

We offer several delivery options for your Sur-Ron electric motorcycle, as well as for parts and accessories.

Orders for in-stock items weighing less than 30 kg are delivered within 2 to 8 business days (Monday to Saturday), while packages over 30 kg take approximately 3 to 5 business days (Monday to Friday).

Delivery is from 19.99£ to 39.99£, depending on the weight of the parcel, but only for packages weighing less than 30 kg.

Delivery for over 30 kg, аutomatically calculated in your cart based on weight and destination

We deliver in all of the United Kingdom and other European countries.. For more details, please check the delivery page.

Additional Services

• Transport Insurance: Protection against any damage
• Real-Time Tracking: Available for all deliveries

Need a personalized quote or more information? Contact us, our team is here to help.

All4Ride, your partner for Sur-Ron electric motorcycles and accessories.

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Once you have chosen the ideal item and placed your order, you will receive a confirmation email containing a unique order number. Keep this number handy, as it allows you to track when your order will arrive.

You can save and track your order on the Homebuy website at any time by clicking on the Track your order link at the top of the page. Enter your unique order number and email address to view detailed information about your status. This includes :

• Order date
• Current location of the item(s)
• Delivery date

If you need further assistance, our customer service team will always be available to help you.

At All4Ride, we offer flexible financing solutions for purchasing your Sur-Ron electric motorcycle. Through our network of specialized partners, you can benefit from installment payments tailored to your budget.

Financing options are available for certain motorcycle models, allowing you to spread the cost with affordable monthly payments. You can submit your financing request directly from the relevant motorcycle pages for a simple and fast process. Monthly payments start at :

• Sur-Ron Light Bee X - €159 per month
• Sur-Ron Light Bee L1E - €165 per month
• Sur-Ron Ultra Bee R - €140 per month
• Sur-Ron Ultra Bee T - €140 per month

Whether you're looking for high-performance off-road experience or efficient urban riding, flexible financing allows you to enjoy these motorcycles without having to make a large upfront payment.

For any information or a personalized quote, contact us directly.

Financing Refusal : Explanations and Solutions

We cannot know the exact reasons for a refusal, as this information is confidential and specific to the banks.

However, several factors can influence the decision, such as the type of bank card, financial situation, or the bank's acceptance criteria. In the event of a refusal, we recommend that you contact your bank directly to understand the reason.

If you have any questions or need assistance, our support team is at your disposal. Feel free to reach out to us through our contact page.

Installment Payment Terms and Conditions

Transfer Delays After Acceptance

• Payment in 3 installments : Transfer made within 2 business days (up to 4 business days).
• Payment in 4 installments : Transfer made within 2 business days (up to 4 business days).

Bank Authorization and Payment Cancellation

If a financing request is declined, no amount will be charged. However, a bank authorization may appear on the customer's account during the available funds verification process.

• This authorization will disappear within 3 to 11 business days, depending on the bank's processing times.
• If the request is declined, no payment will be taken, and no amount will be debited.

• Light Bee : 75 km/h
• Ultra Bee : 90 km/h
• Storm Bee : 110 km/h
• Hyper Bee : 50 km/h

Yes, payment in installments is available, but it is capped at a maximum amount of €2,000.

The differences between the 2024 Light Bee and the 2025 Light Bee are as follows :

Maximum power : The 2024 Light Bee offers 6 kW, while the 2025 Light Bee offers 8 kW.

Range (eco mode) : The 2024 Light Bee has a range of 70 km, while the 2025 Light Bee reaches 75 km.

Acceleration (0-30 km/h) : The 2025 Light Bee accelerates in 1.3 seconds, while this specification is not provided for the 2024 model.

Battery : Both models have a 60V / 40Ah battery, but the 2025 Light Bee benefits from an optimized version.

Suspension : The 2024 Light Bee is equipped with standard suspension, while the 2025 model features improved suspension.

New colors : The 2025 Light Bee offers new colors: Carbon Black, Sage Green, Lapis Blue, and Phantom Purple, whereas the 2024 version does not have new color options.

The differences between the Ultra Bee 2024, 2025, and the new Ultra Bee HP are as follows:

Maximum Power :

• Ultra Bee 2024: 12.5 kW
• Ultra Bee 2025: 12.5 kW
• Ultra Bee HP 2025: 21 kW

Torque :

• Ultra Bee 2024: 440 Nm
• Ultra Bee 2025: 440 Nm
• Ultra Bee HP 2025: 511 Nm

Battery :

• Ultra Bee 2024: 74V / 55Ah
• Ultra Bee 2025: 74V / 55Ah (optimized)
• Ultra Bee HP 2025: 74V / 60Ah

Range (eco mode) :

• Ultra Bee 2024: 130 km
• Ultra Bee 2025: 140 km
• Ultra Bee HP 2025: 150 km

Maximum Speed :

• Ultra Bee 2025: 90 km/h
• Ultra Bee HP 2025: 100 km/h

Suspension and Braking :

Ultra Bee 2024: Standard

Ultra Bee 2025: Improved

Ultra Bee HP 2025: Optimized

• New Colors :
• Ultra Bee 2025: Available in Carbon Black and Desert Brown.

The type of license required depends on the Sur-Ron model you wish to ride. The Sur-Ron Hyper Bee and Sur-Ron Light Bee X Offroad do not require any license.

For the Sur-Ron Light Bee L1E, an AM license (formerly BSR) or a B license is required. More powerful models, such as the Sur-Ron Ultra Bee R, Sur-Ron Ultra Bee T, and Sur-Ron Storm Bee, require an A1, A2, or B license with an additional 7-hour training course.

Make sure to comply with the current regulations before taking your Sur-Ron motorcycle on the road.

If you are over 1.80 meters tall, here are the most suitable models:

Ultra Bee - A great option for taller riders, with a higher seat and excellent comfort for off-road riding.

Storm Bee - The largest model, offering a size similar to a traditional gas motorcycle, perfect for mixed on-road and off-road use.

Light Bee - Too compact for your height, which may make it uncomfortable on long rides.

The Ultra Bee is the best balance between handling, power, and comfort for a taller rider. The Storm Bee will suit you if you're looking for a more imposing and powerful bike.

For more personalized advice, contact our All4Ride team.

At All4Ride, we understand the importance of customer satisfaction and are committed to providing an exceptional shopping experience. To ensure transparency and trust, we have established a clear return policy in line with current regulations, allowing our customers to shop with peace of mind.

Right of Withdrawal

You have fourteen days after receiving your order to change your mind and decide to return any product that does not fully satisfy you. This reflection period allows you to examine the items without haste and make an informed decision.

Return Conditions

To be eligible for a return, the product must be sent back in its original condition that means new, unused, and including all accessories, manuals, and documentation. Items must be returned in their original packaging, which must be intact and clean. This is essential for a full refund.

Having an issue? Contact us!

Return Terms

Products must be returned to the following address :

ALL4RIDE

6 rue Denis Papin

77440 Lizy sur Ourq

France

It is important to note that the initial shipping costs are non-refundable, and the return shipping costs are the responsibility of the customer.

Refund Process

Once the returned product is received and inspected, we are committed to providing a full refund within a maximum of fifteen days. This refund will cover the price of the purchased items, excluding initial shipping fees and return shipping costs.

Exceptions to the Right of Withdrawal

There are certain exceptions to our return policy, including:

• Services fully performed at the customer's explicit request before the end of the withdrawal period.
• Goods that, for health or hygiene reasons, have been unsealed by the customer after delivery.
• Items that, by their nature, are inseparably mixed with other elements after delivery.
• Products returned damaged, incomplete, or soiled that cannot be resold.

Commitment to Our Customers

We strive to ensure that all our products meet the highest standards of quality and customer satisfaction. Our return and cancellation policy is designed to be fair and equitable, allowing our customers to shop with confidence.

At All4Ride, every customer is important, and we are committed to providing superior products and services. If you have any questions or need more information about our return policy, our customer service team is available to assist you.